What Exchange Rate am I getting?Answer:
Your rate of exchange will be stated on both the website and the confirmation email you will receive when placing an order with Currency Deals 4U. The rate you have is valid until close of business on the day the order is placed, collection after this will be based on the store rate which is reflective of the web rates on the day of collection.
How do collect my currency order?Answer:
On ordering your chosen currency you will receive an email confirming your order details. A member of staff will also give you a courtesy call to ensure we have the correct information required to complete your order and to answer any questions you may have. Then just come into the store of choice to collect your currency. Please note that we only accept cash payments.
Can I order several currencies at once?Answer:
Yes of course! Just add them to your order and we will contact you!
I don’t know what currency I need to take when going on holiday?Answer:
Visit our Currency Guide for information about the country you are going to. You will find useful information such as the local currency, points of interest and much more. Should if you not find the information you’re looking for please feel free to Contact Us and we will let you know!
Why do I need to set up an account?Answer:
This helps us ensure we can process your order correctly and contact you once your order has been placed.
How long will my order be available for?Answer:
Once you have placed your order, we will reserve your currency for up to a maximum of 7 days. Your order will be automatically cancelled without notification after the 7 day period.
What ID is acceptable for me to provide?Answer:
Current Passport, Full UK Driving License or National ID Card are all valid forms of Photo ID. Where further identification is needed we will let you know. This may consist of a recent utility bill or source of funds on larger transactions. Please visit out Terms and Conditions for further information.
I have leftover currency, will you buy it from me?Answer:
YES of course! Pop back into one of our stores with your left over currency and you will receive the Best Rates In Town. Remember to take advantage of our Guaranteed Buy Back rate when purchasing currency from us.
Can I cancel my order?Answer:
Yes providing you contact either by email or telephone before your chosen time of pick up.
Order Travel Money HELP!
Cash Spend over £500 to qualify for the improved rate